Installation Problems

Important: Before proceeding with the following make sure that you have a recent backup of your system. Apt Projects Ltd and PC Format can not be held responsible for any loss of data.

When installaing TCM + Workflow sytstem on your computer certain files are copied to your Windows \System folder. If these files are already on your system but located in another folder then every time you run Setup you may see a message telling you that you need to update your system files and restart Windows.

You may still be able to install TCM by running APTSETUP.EXE from the \Setup folder on the CD.

If APTSETUP fails to run, search on your computer for duplicates of the files that were copied into your Windows \System folder when you installed TCM. The system files that are installed are :

Filename

Version

Asycfilt.dll

2.40.4277

Comcat.dll

5.0

Ctl3d32.dll

2.31.000

Msvbvm60.dll

6.00.8877

Oleaut32.dll

2.40.4277

Filename

Version

Olepro32.dll

5.0.4277

Sblnk.dll

1,0,0,2

Stdole2.tlb

2.40.4277

Vb6stkit.dll

6.00.8450

Once the results of the search are returned, identify any files that are not in your Windows \System folder. Using the right mouse button, single click on each file and from the menu select the 'Properties' option. When the property screen appears click on the 'Version' tab and compare the file version number against the one listed above.

If the file is older than the version shipped with TCM then you need to remove it from your system. To do this open an MS-Dos prompt box and change to the Windows \System folder.

At the command prompt type:
regsvr32 <path+filename> /u
You should see a message saying that the file has been unregistered.

If the file is newer than the version shipped with TCM then you will need to move the newer file to the Windows \System folder. To do this open an MS-Dos prompt box and change to the Windows \System folder

At the command prompt type:
regsvr32 <path+filename> /u
You should see a message saying that the file has been unregistered
Next copy the file into the Windows \System folder.
Again at the DOS prompt, type:
regsvr32 <filename>
A message should appear saying that the file has been registered correctly


Note: It is a Windows convention that DLL files should always be stored in the Windows \System folder in order to avoid exactly this kind of problem..